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Powerful communication skills for international meetings

obiettivi

The course aims to provide appropriate language and effective communication techniques to reach "win win" agreements in important negotiations and to play an active role in strategic meetings. There will be particular focus on developing speaking skills to allow participants to interact with colleagues from different cultures with style, sensitivity and success.

durata

10 ore

Bologna

22, 29 febbraio, 7,14, 21 marzo dalle 18.30 alle 20.30
7, 14, 21, 28, giugno, 5 luglio dalle 18.30 alle 20.30

contenuti

Negotiating successful international deals

Recognize the counter-party's position and make and accept proposals
Handle objections effectively without causing offence
Use familiar, neutral or formal styles of speaking so you can quickly adapt to different contexts and cultures
Learn to read the signals from the language and non-verbal communication used
Conclude a negotiation clearly and effectively

Participating effectively in meetings

Understand the english used by native and international speakers so as to play an active role in meetings and influence decisions
Understand the needs and priorities of those attending
Express, ask for, understand and clarify opinions and suggestions
Interrupt and handle interruptions
Encourage contributions from others
Manage the minutes effectively

Bridging the culture gap

Develop conversational skills to build trust in various cultural contexts
Discuss the origin and impact of cultural values on business practices
Define appropriate and inappropriate behavior in specific contexts
Discuss examples of positive and negative manifestations of cross cultural differences to avoid "gaffes"

Toolkit

Booklet didattico
Personal multimedia collection: raccolta materiali audio scaricabile in formato MP3
Webliografia

È richiesto un livello intermedio di conoscenza della lingua inglese

Docente

Julia Unwin
Docente senior per progetti con metodologia blended e formazione d'aula, specializzata nelle tematiche business english, presentation skills e communication.